My window stopped working after a recent cold snap/snow storm. The glass was frozen, and wouldn’t move when I tried to roll it down. A few minutes later, the window fell into the door, and would not come back up. I thought that the car might need a new motor or regulator, but wasn’t really sure. When I called and spoke with Caesar, he offered to look for the part at a salvage yard. He was able to locate the part for me and scheduled a pick up for the next day. I brought the car by the shop in the meantime, and the tech looked at the issue for me.