FAQs

Frequently Asked Questions

Window Replacement and Repair: Frequently Asked Questions

Complete Auto Glass is your trusted source for window repair and replacement services in Central & Northern Colorado. We understand the importance of having a fully functioning windshield and windows in your vehicle, which is why we offer top-notch services to ensure your safety and satisfaction. As a customer-focused company, we want to address some frequently asked questions about our services to help you make informed decisions when it comes to your vehicle's windows.

Should I Place a Claim to Replace a Windshield?

If you have comprehensive insurance, it may cover the cost of windshield replacement. However, if the damage is minimal and can be repaired, it may be more cost-effective to pay for the repair out of pocket. Our experienced technicians can assess the damage and provide you with an accurate recommendation based on your specific situation. And with our No-Worry Claims, you won’t have to worry about the hassle of dealing with insurance, we will handle it all for you.

Does Car Insurance Cover Windshield Replacement?

The answer to this question depends on your specific insurance policy. In general, most comprehensive auto insurance policies cover windshield replacement. This means that if the damage is caused by something other than a collision, such as a rock or debris hitting your windshield, your insurance should cover the cost of replacement.

Can I Fix Window Damage Myself?

While there are DIY kits available for repairing minor windshield damage, it's not recommended to try and fix window damage yourself. Windshields and windows are critical safety features of your vehicle and any repairs should be done by a professional. Attempting to repair damage yourself can result in further damage and compromise the safety of your vehicle. At Complete Auto Glass, our team of experts has the skills and experience to properly repair or replace your windshield and windows.

How Do I Know if I Need Window Replacement or Repair?

If your windshield or windows are damaged, it's important to have them inspected by a professional as soon as possible. In some cases, minor chips or cracks can be repaired, but if the damage is extensive, replacement may be necessary. Our team will thoroughly assess the damage and provide you with the best solution for your specific situation.

What Should I Do After Window Replacement?

After your window has been replaced, it is essential to follow some post-replacement care instructions. We recommend keeping all windows closed for at least 24 hours to allow the adhesive to cure properly. Do not remove any tape or stickers placed by our technicians, as they help secure the window in place. Avoid using any car washes or power washers for the first 48 hours after replacement. And finally, don’t slam your doors or drive on rough roads for the first few days to prevent any potential damage.

What Is ADAS Calibration?

ADAS (Advanced Driver Assistance Systems) Calibration is a process that ensures the proper functioning of the safety features in your vehicle. These features, such as lane departure warning and automatic emergency braking, rely on cameras and sensors that are often located in or around the windshield. When the windshield is replaced, these systems may need to be recalibrated to ensure they are working correctly. At Complete Auto Glass, we have the necessary equipment and expertise to perform ADAS calibration for your vehicle.

Windshield Chip Repairs: Frequently Asked Questions

Understanding the windshield chip repair process is key to making a quick, informed decision. A small chip can quickly become a large crack, so acting fast is crucial. Our expert technicians are here to help, so schedule your service with us today.

How Long Does a Window Chip Repair Take?

A professional glass chip repair is a surprisingly fast process, designed to get you back on the road safely and swiftly. In most cases, our skilled technicians can complete the entire repair in under 30 minutes, strengthening the glass and preventing the chip from spreading into a costly crack.

Will I Still See the Chip After the Repair?

The primary goal of a windshield chip repair is to restore the structural integrity of the glass and stop the damage from spreading. While the process significantly improves the chip's appearance, a small blemish may still be visible. The final cosmetic result depends on the chip's size, age, and location.

Can All Types of Windshield Chips Be Repaired?

Not all damage is a candidate for a glass chip repair. Generally, chips smaller than the size of a quarter and not in the driver’s direct line of sight can be fixed effectively. Long cracks or damage located directly on the edge of the windshield typically require a full replacement to ensure safety.

Does My Car Insurance Cover Glass Chip Repair?

Most comprehensive auto insurance policies cover the cost of windshield chip repair, often with no deductible required from you. This is because insurers prefer the small cost of a repair over the much larger expense of a full windshield replacement. Contact our team, and we can help you verify your coverage.

When Should I Get My Windshield Repaired?

You should schedule a windshield chip repair as soon as you notice the damage. Temperature changes, road vibrations, and even washing your car can cause a small chip to spread into a large crack without warning. Acting quickly saves you the time and expense of a full replacement down the line.

ADAS Windshield Calibration: Frequently Asked Questions

Do you have questions about your vehicle's ADAS features after a windshield replacement? We have the answers. Complete Auto Glass is committed to ensuring your advanced safety systems are calibrated correctly. Find answers to common questions below or contact us today for expert service.

Why Is Calibration Necessary After a Windshield Replacement?

Your vehicle's forward-facing camera is mounted to the windshield, and a replacement can slightly alter its position. Proper ADAS windshield calibration restores the camera's precise alignment to manufacturer specifications, ensuring your safety features work as intended. This step is critical for your protection.

How Do I Know If My Vehicle Has an ADAS?

Most vehicles manufactured after 2016 have some form of ADAS. Look for features like adaptive cruise control, lane-keeping assist, or forward collision warnings. If you're unsure, our certified technicians can easily identify if your vehicle requires ADAS calibration with your auto glass service.

What's the Difference Between Static and Dynamic Calibration?

Static calibration is performed in our service bay using specialized targets placed in front of the vehicle. Dynamic calibration requires driving the vehicle on well-marked roads to allow the system to self-adjust. Some vehicles require one or both methods. We handle the entire process for you.

How Long Does ADAS Calibration Take?

The time required for ADAS calibration varies by the vehicle and the specific type of calibration needed. Generally, the process can take anywhere from 30 minutes to over an hour. We provide an accurate time estimate when you schedule your auto glass service.

Does My Insurance Cover ADAS Calibration?

In most cases, yes. Since calibration is a required step for a safe windshield replacement, most comprehensive insurance policies cover the cost. Complete Auto Glass works with all insurance companies and can help you verify your coverage and handle the claim directly with your provider.

Is It Safe to Drive Without Completing the Calibration?

We strongly advise against it. Driving without proper ADAS calibration means your vehicle's advanced safety features may not work correctly or could engage unexpectedly. For your safety, always complete the required windshield calibration immediately after a replacement. Schedule your appointment now.

We hope this FAQ page has provided you with helpful information regarding windshield and window repair. If you have any further questions or would like to schedule an appointment in Central & Northern Colorado, don't hesitate to contact us. Thank you for choosing Complete Auto Glass! We also have mobile service!

Our Service Areas Call Today: (303) 993-2935